Support

Lifes Guide

We're here to help! Find answers to common questions below or contact our support team.

Need Help?

Our support team typically responds within 24 hours.

hello@lifesguide.app

Frequently Asked Questions

How do I cancel my subscription?

You can cancel your subscription anytime through your device's subscription settings. On iPhone, go to Settings > Your Name > Subscriptions > Lifes Guide > Cancel. On Android, go to Google Play Store > Menu > Subscriptions > Lifes Guide > Cancel.

How do I delete my account?

To delete your account, go to the "About This App" section in the app and tap "Delete Account." Your data will be permanently removed within 30 days. You can also email us at hello@lifesguide.app to request account deletion.

Is my data private and secure?

Yes! We take your privacy seriously. Your conversations are encrypted and stored securely. We never sell your personal information. Read our full Privacy Policy for more details.

What is the 7-day free trial?

New users can try Lifes Guide Premium free for 7 days. You get unlimited readings with no commitment. If you don't cancel before the trial ends, you'll be charged $9.99/month for continued access.

How many free questions do I get?

Free users receive 3 questions per month. Premium subscribers get unlimited questions with longer, more detailed responses.

Is this real psychic advice?

Lifes Guide uses artificial intelligence to provide guidance and insights for entertainment purposes. Luna, our AI psychic guide, offers thoughtful perspectives but should not replace professional advice for medical, legal, financial, or personal decisions.

I was charged but don't have Premium access

If you were charged but don't see Premium features, please email us at hello@lifesguide.app with your email address and we'll resolve this right away. Sometimes it takes a few minutes for purchases to sync.

How do I request a refund?

Refunds for in-app purchases are handled through Apple or Google. On iPhone, visit reportaproblem.apple.com. On Android, visit play.google.com/store/account/subscriptions. You can also contact us and we'll help guide you through the process.

App Information

App Name: Lifes Guide

Developer: LifesGuide AI

Contact Email: hello@lifesguide.app

Age Rating: 17+