Privacy Policy

Lifes Guide

Last Updated: December 25, 2024

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address (for account authentication)
• Authentication tokens from third-party sign-in providers (Apple Sign In, Google Sign In)

Usage Information

We collect information about how you use the app:

• Questions and conversations with Luna, our AI psychic guide
• Reading history and saved readings
• App preferences and settings
• Subscription status and transaction history

Device Information

We may collect:

• Device type and operating system
• App version
• General location (country/region) for service optimization

2. How We Use Your Information

We use your information to:

• Provide personalized psychic readings and guidance
• Maintain and improve our services
• Process subscriptions and payments
• Send important service updates
• Respond to your inquiries and support requests
• Ensure the security of your account

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures:

• We use Supabase for secure data storage and authentication
• Payment processing is handled securely through RevenueCat and Apple/Google payment systems
• We never store your complete payment card information
• All data transmission is encrypted using TLS/SSL

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party services that help us operate the app (authentication, payment processing, hosting)
• Legal Requirements: When required by law or to protect our rights

Third-Party Services

Our app uses the following third-party services:

• Supabase (authentication and data storage)
• RevenueCat (subscription management)
• Apple App Store / Google Play (payment processing)
• OpenAI (AI-powered readings - conversations are processed but not stored by OpenAI for training)

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a portable format

To exercise these rights, contact us at the email address below.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request account deletion at any time, and we will delete your personal data within 30 days, except where retention is required by law.

7. Children's Privacy

Lifes Guide is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.

8. Entertainment Disclaimer

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.

10. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. As stated above, we do not sell personal information.

11. International Users

If you are accessing the app from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

12. Contact Us